Tips for Monitoring Employee Communications the Legal Way

Employers have all the reason in the world to want to keep track of how their workers are using their time at work. Of course, none of them wants to have employees who are wasting their time watching YouTube videos, chatting with friends in social media, and especially leaking confidential business data to competitors. The good thing is that through mobile phones spy software, they now have the means to monitor all their workers’ activities on their mobile devices.

Is This Even Legal?

While employers can monitor their workers’ communications, this should be done with limits. They have to make sure they are not violating their people’s rights to privacy. If you want to do cell phone monitoring on your employees, here are some guidelines to follow:

MONITORING PHONE CALLS

For the sake of quality control, employers are allowed to monitor conversations between employees and customers or clients. In some states, the monitoring activity should be made known to both the employees and the clients. The federal law states, however, that phone call monitoring may not be announced. And for personal calls, employers are allowed to do some sort of spying provided there is legitimate reason for it.

MONITORING EMAIL MESSAGES

In general, employers have the right to monitor workers’ email messages. Although employees may claim that certain messages are confidential or personal, even courts tend to uphold the rights of an employer to read employee emails, particularly if they have a reason to investigate such cases as harassment or possible theft.

MONITORING INTERNET USE

It is common for employers these days to install software in their system that blocks access to particular sites. Again, the purpose of this is to discourage workers from wasting their time surfing the internet.

How to Keep Monitoring Legal

The law related to an individual’s rights to privacy could be very tricky. Thus employers have to make sure they adopt proper measures before they spy on a cell phone without having access to it.

a. Implement a company policy. Let your workers know they will be monitored and in what situations. You can ask them to sign a consent form so it is clear they understand the purpose of the monitoring.

b. Make sure you have legitimate reasons. To be safe, make your cell phone monitoring for business security purposes only. Explain to your workers that it is an important step towards improving productivity and efficiency.

Choosing a Good Cell Phone Spy Program

To make monitoring successful, you need to learn how to cell phone spy using a reliable program or software. Auto Forward is the leader in the cell phone spy industry, thanks to its commitment to providing users with the best tracking features and excellent customer support.